Privacy Policy
RIFA DESIGN LIMITED — PRIVACY POLICY
Last Updated: October 2025
1. Introduction
Welcome to Rifa Design Limited (“we,” “our,” or “us”).
Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website at https://rifadesign.com, engage our services, or interact with us in any way.
By using our website or services, you consent to the practices described in this Privacy Policy.
2. Who We Are
Rifa Design Limited
📍 Plot 9, Kiwafu Gardens, Kiwafu Estate, Kampala, Uganda
📞 +256 753 669 886
📧 cs@rifadesign.com
🌐 rifadesign.com
We are a full-service digital solutions agency providing:
- Website Design & Development
- eCommerce Development
- Domain Registration & Hosting
- Website Maintenance
- Digital Marketing & SEO
- Brand Strategy & Graphic Design
- Social Media Management
- IT Support & Bulk SMS
- Rifa Academy (Training and Capacity Building)
3. Information We Collect
We may collect and process the following information:
3.1. Personal Information
When you contact us, sign up, or request services, we may collect:
- Full name
- Email address
- Phone number
- Business name
- Billing and payment information
- Any other details you provide voluntarily
3.2. Non-Personal Information
When you visit our website, we automatically collect:
- Browser type and version
- Device information
- IP address and approximate location
- Pages visited and time spent on site
- Cookies and similar tracking technologies
4. How We Use Your Information
We use the information we collect to:
- Provide, manage, and improve our services
- Respond to inquiries and support requests
- Process payments and send invoices
- Send marketing and promotional updates (only with consent)
- Improve website performance and user experience
- Comply with legal and regulatory requirements
5. Cookies and Tracking Technologies
Our website uses cookies to enhance your browsing experience. Cookies help us understand user behavior and improve our services.
You can disable cookies in your browser settings, though some features of the site may not function properly without them.
6. Data Retention
We retain your information only for as long as necessary to fulfill the purposes described in this policy, comply with our legal obligations, resolve disputes, and enforce our agreements.
7. Data Security
We take appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction.
However, no online transmission or storage system can be guaranteed 100% secure.
8. Sharing of Information
We may share your information with:
- Trusted service providers (e.g., payment processors, hosting providers)
- Law enforcement if required by law
- Partners and contractors who help us deliver our services
We do not sell or rent personal data to third parties.
9. Your Rights
Depending on your location, you may have the right to:
- Access, correct, or delete your personal information
- Withdraw consent for marketing communications
- Request a copy of your data
To exercise these rights, contact us at cs@rifadesign.com.
10. International Data Transfers
As a Ugandan company serving international clients, your data may be processed outside your country of residence. We ensure such transfers comply with applicable data protection laws.
11. Links to Other Websites
Our website may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to review the privacy policies of any site you visit.
12. Updates to This Policy
We may update this Privacy Policy from time to time. All changes will be posted on this page with the updated revision date.
13. Contact Us
For any questions, concerns, or requests regarding this Privacy Policy, please contact:
Rifa Design Limited
📍 Plot 9 Kiwafu Gardens, Kiwafu Estate, Kampala, Uganda
📧 cs@rifadesign.com
🌐 https://rifadesign.com